Privacy Policy

Fiducia Score Pvt Ltd (in this policy, “we” or “Fiducia Score” or “Fiducia”) complies with the Information Technology Act, 2000, Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and all other rules, circular and notifications issued thereunder (hereinafter referred to as the ‘Indian Data Protection Law’).

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – Fiducia Score Private Limited and Its Customer Companies or Clients

We promise to follow the following data protection principles:

Fiducia Score Private Limited provides its SAAS Platform to companies/clients. We are custodians of the data provided by clients and not the owners of it.

Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. You can see your data by logging into the platform and if needed we will provide with the information provided the client/customer who owns the data provides us with the authorization.
Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
Processing is done with minimal data. In case of background verification checks, we only gather and process the minimal amount of Personal Data required for any purpose.
Your personal data will be stored as long as the client/customer companies desires it be stored in our platform. The rights to removal rests with the client companies and them only.
We will do our best to ensure the accuracy of data while doing background verification.
We will do our best to ensure the integrity and confidentiality of data.

The Data Subject has the following rights:

Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed. We provide this information to the requesting company whose duty it is to reveal such information to you in turn. You giving authorization for your background to be checked to third party or a company for the purposes of employment, borrowing, etc is the only time the data is revealed. Under no other circumstance is this revealed to anyone.
Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered. Since Fiducia Score Private Limited is merely a custodian of the data, such requests have to be routed via the client companies or the authorized third parties. What information that is shown while end users log in, is available for the user to see and only them to see. This may or may not be a comprehensive list of information that client companies may have stored in the SAAS Platform.
Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete provided Fiducia Score Private Limited is source of such information else the request has to be made to the relevant authority example credit score or employment record which is provided by employer etc.
Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records provided Fiducia Score is the owner of such data.
Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data.
Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another provided the data owner gives the authorization.
Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data by disapproving /withdrawing any background check to be done on you to any company which asks for it thus withdrawing consent

There is no data we gather on you without an explicit authorization from our clients/companies who either store such data in our SAAS Platform or have requested it as a background verification service. The data we so gather is stored till such time the company requests its removal from our platform.

Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information for BGV service, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.

Publicly available information
We might gather information about you that is publicly available.

The following additional principles are specific to Fiducia Score India:

Types of Personal Information Collected When Performing Background Verification for Clients

As part of its services, Fiducia Score receives information about individuals for the purposes of conducting checks.

Personal Information collected and held about an individual will vary depending upon the background checks required by the Client and the information the companies supplies to us.
Personal Information about an individual that we may collect and hold includes name, age, date of birth, employment history, reference information, education, professional qualifications, residency, sanctions, immigration status, claims, judgments, insolvency, current and previous directorships, character, personal reputation, and such other checks and enquiries as the Client considers necessary to verify information provided by an individual.
From the sources of our background checks i.e. companies in which an individual works, we may collect the name and job title of the person who supplied us with the information.
We may also collect other Personal Information which is “sensitive”. Sensitive personal data or information (“Sensitive Information”) is given a greater level of protection under the Indian Data Protection Law. This Law imposes greater obligations on us regarding any collection, use or disclosure we make of an individual’s Sensitive Information. Sensitive Information about an individual that we may collect and hold include financial information. Please note that any information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Information.
We recognize the importance of privacy issues and respect the confidentiality of the Personal Information and Sensitive Information individuals and companies provide to us. We will collect and deal with such information in accordance with the Indian Data Protection Law, and the data privacy principles and this Privacy Policy (all as amended from time to time).

Purpose of Collection and usage

Fiducia Score India collects Personal Information that is relevant for the purpose(s) for which it is to be used, consistent with the Indian Data Protection Law. We process Personal Information in ways that are compatible with the purpose(s) for which it has been collected.

When engaged by a Client for Background Verification, Fiducia Score verifies an individual’s information, documentation and any responses by carrying out verification checks for the purposes of preparing an employment, investigative, or due diligence report. This is done at the Client’s request to enable them to assess an individual’s suitability for employment, promotion, provision of services, or other purposes in accordance with their legal obligations and internal risk management policy (including but not limited to insurance and claims review).

In certain circumstances, Fiducia Score may be engaged by a Client to prepare an employment or investigative report because they are required by law to determine a candidate’s suitability for a position of employment.

Fiducia Score may use the Personal Information, documentation and any responses an individual or third party reference has provided to us to apply to various other entities (“Sources”) for verification of an individual’s personal and other information, to collect additional Personal Information, and to conduct public record searches. Examples of Sources include, but are not limited to, government agencies, law enforcement bodies, publicly available records, public registries, court or tribunal records, educational institutions, current and/or previous employers, and regulatory and licensing bodies.

Fiducia Score will then use the Personal Information to prepare a report outlining the findings of its investigations and provide the report to the Client via a secure means. The Client may then use that information to consider an individual’s suitability for employment, change in the level of responsibility, or other circumstances where an individual’s background is relevant, or to determine if further verification or investigation is necessary.

We do not use the PII which we receive from the candidate for any marketing and advertising purpose. Any data used for statistical purposes will be anonymised.

Disclosure of Information Collected

When engaged for background verification, Fiducia Score may disclose Personal Information to clients and third parties acting as agents to complete a check requested. Such disclosure may be necessary for processing purposes to complete the check and will be only for limited and specified purposes.

Fiducia Score will disclose information only with when the individual provides “AADHAR CARD NUMBER” which acts as a password to for any company to check the data.

Fiducia Score may disclose Personal Information to overseas recipients. The circumstances of disclosure may be as follows:

We may need to disclose an individual’s Personal Information overseas in order to carry out our checks. For example, if an individual lived, studied or worked overseas, we may need to disclose that individual’s Personal Information overseas to liaise with Sources, employers, third party references, or educational institutions. Disclosures of this kind may be to any country in the world, depending upon the circumstances of the individual.
We use a limited number of third-party service providers to assist us in providing our services to customers. These third-party providers perform reference and credential verifications and complete portions of services requested by our customers, such as by obtaining records from data sources. These third parties may access or process personal data while providing their services.

Where required by law, Fiducia Score may, without consent of the provider, disclose Personal Information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.

We use your Personal Data in order to:

provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
enhance your customer experience;
fulfil an obligation under law or contract;

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
Analytics cookies – these cookies are used to track the use and performance of our website and services
Advertising cookies – We don’t advertise in our website period and no such cookies will be used or tracked unless it happened inadvertently due to human error.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Security

Fiducia Score recognizes the importance of securing all Personal Information we collect and process. We adopt reasonable and appropriate security practices and procedures that comply with the requirements of the applicable law. The security practices and procedures implemented are commensurate with the information assets being protected and with the nature of our business and include administrative, physical security, and technical controls to protect and safeguard against the loss, misuse, or unauthorized disclosure, alteration or destruction of Personal Information collected and subject to this policy. Once we receive Personal Information, we take steps to protect its security on our systems. In the event we request or transmit Sensitive Information, we use industry standard, secure socket layer (SSL) encryption. Our Data is stored in Amazon Web Services in India and is regularly audited to ensure that the security controls are effective and in place.

Contact us/ Grievance Officer

For redress of discrepancies and grievances with respect to processing of your information in a time bound manner, please contact us:

Ceo (at ) trstscore (dot) com

Comments.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We share data with no, we are merely custodians of the data and no data will be shared without your explicit authorization to a third party.

We reserve the right to make change to this Privacy Policy.
Last modification was made February 16, 2023.

Definitions

Data Protection Principles

Data Subject’s rights

Data we gather

How we use your Personal Data

Children

Cookies and other technologies we use

Comments.

Media

Embedded content from other websites

Who we share your data with

Changes to this Privacy Policy